AARP Reviews

Even after cancelling my membership I'm still getting mountains of mail trying to sell me another insurance policy. I joined for a year and got absolutely no benefits. This is a scam on seniors They spend your money on their politics and are now funding PBS shows instead of working to get discounts for seniors. My AAA card is more of a benefit and AAA is certainly more ethical in their promises. This company should be sued with a truth in advertising law because they are definitely not providing what they advertise. If I could give them zero stars I would

We hit a huge hole on the turnpike just South of Atlantic Ave. Blew out 2 tires. Called AARP immediately after completing the police report at 11:20am. The told us they would come within 120 min. Then called and confirmed with all the wrong information- so frustrated. It's now 4:00pm. Ridiculous! And they are still not here. Totally unacceptable! We will be finding another service for sure. I do not recommend them AT ALL!

To the makers, promoters, advertisers of the "Perfect Lift ChairAnd the Best Sleep Chair I've ever had" which is being widely advertised in full-color ads. The ads claim that it's the best sleep chair ever. In very small print on the bottom of the page we find that this chair/bed cannot be returned because it is "bedding". They do not disclose that it costs over $2000, when it looks and performs like a $149 item in a bargain store. The advertising sets up a perfect trap: you do not see it until it is delivered, and then you are stuck with it for life. Lying

MY STRUGGLES WITH THE "PERFECT LIFT CHAIR"
My first LIFT CHAIR was delivered on October 19,2020. The full price had been paid six or eight weeks previously, so they had the use of my money for all that time. (The chair was marketed by FIRST STREET, a catalog I thought was reputable; I had ordered from there before.)
Here's what it looked like: a huge ugly brown plastic monster I suspect it was their bariatric model—even though the man who took our order asked for my height and weight—implying the chair would be made explicitly for me.
I do not require an oversize model—I was sliding around in the seat, but I decided to go with it, even through /I disliked the way it looked (CHEAP is the word.) Next, I discovered that the "Metal Massage Pieces " made a great deal of noise, but didn't do any massaging.
Within 36 days of purchase, the left arm of the chair broke off, to the sounds of cheap wood cracking. No one sat on the arm, or abused it in any way--next to that left arm stood a table with a lamp, so no one could even lean on the arm. Are you with me? THAT was the final straw.
Five separate phone calls later, I was left with the compromise that they would send out a repair man--not until February. In the meantime I was stuck through the holidays, all of them, with this huge brown plastic thing in my living room, which, by the way, we did not dare sit in. After more phone calls, many reminders of their terms of sale (THE TRAP I mentioned earlier) the people on the phone said they would replace the chair. I really wanted my money back, but since I had made such a fuss, I said ok to a replacement—reluctantly.

Next Chapter: A Woman called from the Customer Service on January 14, asking if I would accept a replacement, definitely. I said "Yes", but I did not want another one!
On February 17, last Friday, a deliveryman called to say he was bringing the chair in.(it was just a month and three days since the call—not the six to eight weeks that they claimed it took to make one to order.)
When I came into the living room (with my walker, which I must use) I almost fell over, even hanging on to the walker. The new CHAIR is bright RED, covered with fuzzy fabric, which at least gets rid of the ugly brown plastic. It looks completely out of place in my no-red-anywhere living room, but at least it is regular size, not bariatric, so it was made for a regular adult person—not like the previous, broken-arm chair. I sat in it, and then discovered than my backside was "resting" uncomfortably on something very HARD. The hard something under me was the metal parts for massaging—metal, 3 or 4 inches across, each one. No padding on the metal.
By the way, they still made noise but did not massage anything. All they did was to make it impossible to sit comfortably.
PICTURE THIS: A BIG RED CHAIR PLUNKED IN THE MIDDLE OF A QUIET ROOM WITH TWO BROWN real LEATHER CHAIRS. IT IS NOT A PRETTY PICTURE. THEN ADD IN THE GRIM THOUGHT THAT THIS CHAIR IS UNCOMFORTABLE TO SIT IN.

As far as I knew I signed up for one year in 2017 and I have been paying for almost 5 years when I never even used it. I never saw they were automatically going to renew every year. Just trying to help someone.

First they tell me not to file taxes, my income is to low, my only income is social security. Now I can't find out when I will get my stimulus check. Nice job aarp. I'm sure you got yours

Getting an AARP membership is a bad idea. Why? You pay THEM. Then THEY get paid AGAIN to sell your name to companies like Geico, Hartford Life, etc. Then YOU get bombarded by loads of companies by phone, email, and snail mail, wanting more of your money. And those companies WILL NOT take you off their lists, no matter how often you ask. And when you quit your AARP membership, the junk mail just keeps coming, because now they have your name! Thanks AARP!
Benefits are few-some deals here and there that can usually be found elsewhere online. I wish I had never joined, because now even AARP won't take me off their list! They are really doing a disservice to seniors.

I first joined AARP when I was 50. I would joke that I was in the kindergarden of senior citizenship and I was looking forward to the discussion of ideas and opinions on social challenge and change across all age spectra, health advances and advice, articles on music, science and art, legislation on several matters but articles that emphasized seniors' quesitons and perspectives from rural, suburban and urban areas across the country. What a disappointment. It didn't happen much. I was confused and I dropped out of membership. AARP junk mailed me several times every year, as they do and as others pointed out. Every once in a while I would rejoin. My junk mail would increase astronomically as would my spam and ads robocalls. Was there an increase in In-depth articles? No. They decreased. I'm thankful for the few writers who obviously put their expertise into a piece. Maybe two a year now. Who is running the magazine publication? The responsibility lies with editors who I assume are Robert Jacobson, Claire McIntosh. The magazine for the most part is filled with ads, ads, ads, fear mongering run amuck, all the negatives about aging hyper emphasized. Only Safe positives are published, like interviewing celebrities, exercising for good health. Heaven forbid AARP discuss anything in depth and possibly disturbing or as meaningful as social justice, genocide in the world, starvation, poverty in America, inequality in education, white supremacy, the neo-nazi culture. A-political? No. AARP in my opinion has worn thin the wording apolitical while it has avoided controversy and courted senility soothing, highly paid corporate sponsors who have disposable income to dither away in the stock market unlike most Americans, employed, unemployed or retired, struggling in an economy to which the stock market apparently has little connection. I doubt you will see a truly apolitical, in depth piece in AARP magazine on this appalling and astonishing state of American financial chaos, nor will they speak to why they didn't publish before hand on the who and what lead us to it and why they didn't protest vigorously against it, but they will likely join the finger pointing culture so prevalent, so purulent and so toxic to our unity and healing. AARP had a past with a healthy, vital, vigorous heart and mind and soul dedicated to its participants contributing to the advancement of the people participating as a group, the group contributing to the communities they were a part of, and the communities contributing to the nation. Something vital is missing now and has been missing for years. I don't know where it's gone. I'm going to spend my time searching for where it is, not where it use to be. I'm not renewing my membership.

I'm ashamed to say I have been a member of AARP for 13 years. All that time, things were bothering me, but I pushed them aside. After all, this is AARP, the trusted organization that fights for and supports seniors.

Every year they sent me a renewal notice. I would look in my records, see I was fine for another year or two or five, throw it away, and grumble. This year I got the renewal notice and paid it. (Keep in mind I was set up with auto renew because I could not change it. I'd change it, but it would always reset.)

When I received my new card, exp. March 2026, I put it in my wallet and saw my old card exp. March 2025. I still had over four years left. Why did they take my $12 for renewal without a word? And why did they send me a renewal notice AGAIN?

I called to get my $12 back and to complain about this practice. Brittany and Allison, when asked for their last name or employee number, both said they didn't have them. Strange! I got my $12 refund, or so they said.

I got to thinking about my membership. 1. I throw the magazine away because it is of no substance; just a lot of ads that target old people. 2. Every time I look at their discounts, I find they are minuscule and I can save a lot more money on my own or with my credit card, or with my auto club card. 3. They are making millions off seniors who don't need to renew, but renew anyway because AARP sends them a renewal notice every year when their membership is not expiring. 4. The employees are lying and don't want anything coming back to them when they refuse to give their id numbers.

After much reflection, I realize this is one of the biggest scams in our country and we seniors have bought into it. I cancelled my membership and they say they are refunding my $50 + But time will tell.

I'm ashamed for swallowing the lies for 13 years. But no more.
AARP IS MISINFORMATION AT ITS FINEST.

They give you a bunch of points for exercise and quizzes and other things that you can mostly use only for getting $5 off of a $50 gift card somewhere. You get a better deal and the hotel reward points by going directly to the hotel website than through AARP. Now, they took away their useless points once and the replacement points are expiring starting in January 2021. The whole thing is a complete waste of time. Their Medicare advantage plans suck as well.

We carry AARP supplementary insurance. Both policies are important, but we have had difficulty with switching billing from autopay to paper billing. After 4 calls of trying to resolve the issues, I received a notice that our accounts were soon to become delinquent and cancelled. The service reps in the first calls assured me that they would immediately send a paper statement. They never came, hence the all telling me that we were delinquent. I made the credit card payment but have virtually no confidence that I will receive a paper statement. I assume the battle will rage indefinitely. I will say that every service person I ever talked to in my 17 years with at AARP are professional and friendly. The last four simply could not make billing happen. I just talked to the billing office. The rep there sounds promising.

Spoke with a David Brooks, a specialist at AARP upon signing up for benefits. This was the best customer service I've had in a long time. Speaking with David was a very enjoyable experience and he definitely knew his job. He was very knowledgeable in his field and was able to answer all my questions. I look forward to dealing with him and the company in the future.

The magazine and event portion of AARP is done fairly well but their website is a nightmare! I can't imagine the frustrations that elderly women and men must feel when they try to use it for anything. I'm 65 and have more than 30 years computer experience so I'm not whining because I forgot my password. Nothing of the sort. But I could see my 84 year old mother being reduced to tears were she to try to even do something as simple as try playing solitaire or researching an article on the site.
It most DEFINITELY IS NOT senior friendly which is whom the target audience would be, I'm assuming anyway. AARP might better stand for Almost Always Remarkably Poor because it is!!